Avélis — FAQ

FAQ — Avélis SculptGlow Mask

How do I use the SculptGlow Mask?

Wear the mask on clean, dry skin for 15–20 minutes per session, up to 3–5 times per week. No gels or serums required—glow results come from consistency.

Is it safe for sensitive skin?

Yes. The SculptGlow Mask uses LED wavelengths clinically studied for safety and comfort. If you have specific skin conditions, consult your dermatologist before use.

What’s included with my order?

You’ll receive the Avélis SculptGlow Mask, premium straps, a magnetic USB charger, and a quick-start guide in eco-friendly packaging.

How long to see results?

Most users notice smoother, fresher-looking skin after 2–4 weeks of consistent use.

Is there a money-back guarantee?

Yes. You have a 60-day, no-questions-asked money-back guarantee. Love your glow or get a full refund.

Is there a warranty?

Every mask comes with a 1-year full replacement warranty.

I forgot to use my mask a few days — will it still work?

Yes, but results favor consistency. Missing a day is normal — just continue your routine.

How does shipping work?

All orders ship free from our U.S. warehouse, typically within 24 hours. You’ll get tracking info as soon as your order leaves.

Who do I contact for support?

Email us at support@avelisglow.com or use the contact form. Response time is under 24 hours on weekdays.